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UPDATE

I found a way to roll back my new Mac Pro to OS X 10.5.8 (crazy process involving a Macbook, removable hard drive and disk imaging tools) but now EVERYTHING WORKS. Rolling back literally solved all of my problems in one fell swoop.

/UPDATE

Well, I'm at the end of my rope. After a week I've determined that Adobe Prem Pro is fundamentally unstable under Snow Leopard - OS X 10.6.

I'm getting constant freezes and complete crashes (no hang up, the program just VANISHES and often corrupts the project file in the process).

I can't even get a clean re-install of the program because the Adobe Clean Script utility doesn't detect the previous installations (despite them being there as there is carryover of program prefs, custom bins etc).

I'm at the point where I either:

a) Do a clean wipe of the drive, reinstall Prem Pro CS4 again and see what happens.

b) Roll back to OS X 10.5 and pray it resolves the issues.

Has anyone had any experience with either solution?

This is extremely dissapointing as Adobe has been vociferous in the contention that the CS4 suite is now working with OS X 10.6. It simply isn't true and borders on criminal business marketing on Adobe's behalf. I feel like they're telling me: "Who you gonna believe? Me or your lyin' eyes?" ;)

UPDATE: I've opened a bounty on this question. Specifically, looking for a resolution of the crash on importation of any still image under PremPro CS4.

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Thanks for all the responses. Ultimately I'm leaving the question unanswered until I run the experiment for myself. I'll bring the data back to ya'll! – Noah Kunin Nov 6 at 15:57
Well, bad news bears. Mac Pros can't be rolled back before their OS ship # so I'm stuck at 10.6 and above. A total wipe/reinstall did absolutely nothing to resolve my problems. – Noah Kunin Nov 9 at 19:33

5 Answers

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If there are documents by Adobe that you think contain false information, please let us know so that we can look into it and make sure that the documents that we publish are correct.

I mostly work on After Effects, and we have been tracking issues with Snow Leopard in such documents as these:

If you see a problem with a Premiere Pro document, just leave a comment on that document that explains what you think is wrong or misleading. If you see a problem with an After Effects document, you can do the same or just send me a note.

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If an operating system upgrade gives bad results, I personally would deactivate Premiere Pro (or the whole suite if that's what you have), wipe the machine, reload the OS, and re-install the applications. I'd rather spend a few hours to start from a clean slate than risk wasting a lot of time here and there from here on out. Don't consider that an official Adobe response, though. It's just what I'd do. – Todd_Kopriva Nov 5 at 23:48
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 To clarify, I don't think the origin of this problem is Adobe. I think the crashes are being caused by the Snow Leopard side [based off extensive forum threads on both Apple and Adobe's sites]. I mean, an OS that was shipped with a bug that if you use the Guest account your own account may be wiped? Not exactly ready for prime time. ;) That being said, Adobe just needs to be clear with consumers that they can't guarantee software that was developed for other operating system will work on a new one. CS4 needs a giant asterisk when installed under 10.6. – Noah Kunin Nov 6 at 16:05
Case in point on the Apple criticism: You "need" to install Rosetta for certain Adobe elements to work correctly. :P – Noah Kunin Nov 6 at 17:33
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If you can, try to install another clean (Snow)Leopard on an external hard disk to compare and test before you wipe your disk. This can save you a lot of grief.

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Sounds like you are on the bleeding edge here doing everyone else's research with Premiere and Snow Leopard.

Before I wiped my drive, reinstalled, etc....I would experiment on another computer that wasn't as important as my main computer. Maybe in the office there's a computer no one uses much, and could more easily be wiped. It's a whole day reinstalling all the software I use on my main laptop.

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a german news site tells there is an update for Premiere Pro CS4, can't tell any date to it tho:
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4585&fileID=4253

It says it's supposed to improve stability, but it does not say whether those are related to snow leopard.

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I have the same problem with premiere cs4 on snow leopard, it becomes unstable and some times have problems with copy and paste video clips and keyframes.

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